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Wireless

provides a secure wireless network for the use of students, faculty, staff, and guests.

Here are some instructions, information, and resources to help you use the Wireless network.

Getting Started

To connect to the Wireless network, you will need the following:

  • Laptop computer or other mobile computing device
  • Wireless network interface card (NIC), internal or external
  • CougarNet computer account
  • Access to the Wireless network (see Buildings where wireless is available or )

Logging In

Wireless requires authentication through login using either a CougarNet account or the Guest account.

Logging in using your CougarNet account userid and password gives you access to web pages (both regular (http://) and secure (https://)) and other network resources (such as CougarNet home directories and shared network drives).

Logging in using the Guest account (userid Guest, password Guest (case-sensitive)) provides access to only to web pages (both regular (http://) and secure (https://)).


Getting Connected

There are two ways to connect to the Wireless network:

Web Browser Login

To see the list of supported web browsers, go to Supported Web Browsers.

 

  1. Select Wireless as the Network Name or SSID.
    If you are asked to accept a security certificate or two, click the Yes or Accept button to accept the certificate.
  2. Launch a web browser or open a new web browser window.
  3. Login using your CougarNet account username and password (or the Guest account).

Launching a web browser should take you to the Wireless login page. This is regardless of the web address you entered or the web page your browser usually opens to. The address will look something like this: https://172.nn.nn.nn

Login with your CougarNet account userid and password. If you don't have a CougarNet account, you can use the Guest account (userid Guest, password Guest (case-sensitive)). After a successful login, the web address you entered or the web page your browser usually opens to will open. A window will also open telling you that you are logged in.

VPN Software Login

If VPN software is already installed on the computer you are using, you can run the VPN software and connect using your CougarNet userid and password.

  1. Launch the VPN software. The main VPN Client window will appear.
  2. Click the Connect icon, and the login window will appear.
  3. To log in using VPN, enter your CougarNet username in the Username field, enter your CougarNet password in the Password field, and click the OK button.
    NOTE: The CougarNet password is case-sensitive.

NOTE: If you do not have a CougarNet account, contact the Information Technology Support Center at (713) 743-1411, send e-mail to support@uh.edu, or visit the IT Support Center in the for assistance.


Getting Help

For more information about using Wireless, see the Frequently Asked Questions (FAQ).

If you have any trouble or questions please contact the IT Support Center at (713) 743-1411 or support@uh.edu, or contact your local IT support provider. The IT Support Center operates from 8am to 8pm, 7 days a week (except on university holidays).