Student IS (Enrollment)
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Description of Service: |
Administration of enterprise Student Information System (SIS): recruiting via Slate, admissions, records & enrollment, room scheduling, academic advising, degree audit, international student services, SIS security & ID management, campus community, student self-service and external integrations. |
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Business Owner: |
Katina McGhee |
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UIT Service Manager: |
Khalid Bhatti |
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S Service? |
Yes |
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How To Request: |
Contact business owner |
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Minimum Service Level: |
99.9% availability; 24x7 except during scheduled maintenance windows. |
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Maintenance Windows: |
Maintenance: Sundays, 6 a.m. - 2 p.m. with possible extension to 6 p.m. Major upgrades may begin on Saturday to assure Monday morning availability. |
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Support (Tier 1): |
Institution Helpdesk: |
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Support (Tier 2): |
Campus Solutions Services: 713-743-8793 |
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Support (Tier 3): |
Student Records Technical Team Manager, Khalid Bhatti; kbhatti@uh.edu |
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Charges (if applicable): |
None |